FAQs

The FAA does not recognize the term “overhaul”, but does require units installed in an aircraft to be “serviceable”. Returning a unit to service may be as simple as a functional test, but in order to provide the longest life and the least possibility of a recurrence of an intermittent failure, Mid-Continent performs a complete teardown of the unit. Units overhauled by Mid-Continent have all bearings, all worn or defective parts as well as all painted parts replaced. All factory-required modifications are included in order to provide a “like new” instrument.

A repair is a fix on something reported as broken whereas an overhaul is a complete teardown of the unit which occurs in accordance with the manufacturing specifications.

An unused item may be returned within 90 days and are subject to a restocking fee.

Cores must be returned within 30 days and will be assessed within 7 days.

Charge-back fees are very rare, however some components do require a charge-back and in those cases the customer is notified upfront.

The Manufacturer’s part number and the serial number (along with the aircraft type, voltage, lighting voltage, and panel tilt in some cases). It is also helpful to have the mod status. The exchange transaction requires the return of the exact same part number and acceptable mod level and/or serial number. Any discrepancies should be addressed in advance.

Overhauled instruments are offered for exchange only, and are not available for outright sale. We strive to maintain availability of units in our exchange pool for all of our customers. Check availability of a new unit from us, or purchase a core from a reputable dealer that will guarantee that you receive a repairable unit.

Mid-Continent provides a one-year limited warranty on overhauled instruments (or 800 hours, whichever occurs first) and 90 days on repairs.

No. Mid-Continent does full tear down overhauls (see “What is an overhaul?“), which means that every unit receives basically the same treatment. Units can be evaluated and repaired as necessary in some cases (90 day warranty applies). Our exchange service is provided to our customers at no additional charge.

Unreturned cores will be subject to billing after 30 days. The deadline may be extended if arrangements are made before the end of the 30-day period.

Mid-Continent does not typically bill up front for a core on an exchange transaction. A RMA is sent out with the exchange unit that should be returned with the core. Overseas shipments along with some domestic COD transactions may require a core deposit which will be quoted at the time of sale.

Loaners or rental units are not available. Overhauled units are offered strictly on an exchange basis. Units that are ordered that are not needed may be returned subject to a restocking fee.