- Company
- Products & Services
- Technical Information
- Customer Service
- Resource Center
Sign up today
Want the latest news, product updates and promotions?
Manufactured Products
- Airspeed Indicators
- Altimeters
- Annunciation Control Units
- Attitude Indicators
- Autopilots
- Batteries
- Carburetor Temperature Indicators and Probes
- Clocks
- Converters
- Directional Gyros
- Emergency Locator Transmitters
- Engine Instruments
- Flex Digital Displays
- Frequency Converters
- Ground Power Units
- Horizontal Situation Indicators
- Installation Hardware
- Inverters
- Lighting
- Navigation Indicators
- Outlets
- Relay Units
- Standby Attitude Modules
- Transponders
- Turn and Slip Indicators
- Turn Coordinators
- USB Chargers
- Vertical Speed Indicators
- Weather Radars
- Wireless Chargers
Overhaul / Exchange Products
- Airspeed Indicators
- Altimeters
- Altitude Holds, Selectors and Alerters
- Amplifiers, Power Supplies and Converters
- Annunciation Control Units
- Attitude Indicators
- Audio Panel/Marker Beacon Receivers
- Batteries
- Carburetor Temperature Indicators and Probes
- Computer Amplifiers
- Directional Gyros
- Emergency Locator Transmitters
- Encoders
- Engine Instruments
- Flight Computers and Controllers
- Flight Directors
- Flux Detectors
- GPS Receivers
- Horizontal Situation Indicators
- Miscellaneous Indicators
- Nav/Comms
- Navigation Indicators
- Rate Gyroscopes
- Relay Units
- Remote Gyro Systems
- Servos and Actuators
- Standby Attitude Modules
- Transponders
- Turn and Slip Indicators
- Turn Coordinators
- Vertical Speed Indicators
- Weather Radars
FAQs
Overhaul / Exchange & Repair
What is an overhaul?
The FAA does not recognize the term “overhaul”, but does require units installed in an aircraft to be “serviceable”. Returning a unit to service may be as simple as a functional test, but in order to provide the longest life and the least possibility of a recurrence of an intermittent failure, Mid-Continent performs a complete teardown of the unit. Units overhauled by Mid-Continent have all bearings, all worn or defective parts as well as all painted parts replaced. All factory-required modifications are included in order to provide a “like new” instrument.
What is the difference between repaired and overhauled?
A repair is a fix on something reported as broken whereas an overhaul is a complete teardown of the unit which occurs in accordance with the manufacturing specifications.
I purchased an exchange unit. I found the problem was something else before I took your unit out of the box so I won’t be using it. What is your return policy for an unused item? Is there a fee?
An unused item may be returned within 90 days and are subject to a restocking fee.
How long do I have to return a core? When will I know if the core I sent is good?
Cores must be returned within 30 days and will be assessed within 7 days.
Do you have charge-back (sometimes called ‘add-bill’) fees?
Charge-back fees are very rare, however some components do require a charge-back and in those cases the customer is notified upfront.
What information is needed when ordering an exchange unit?
The Manufacturer’s part number and the serial number (along with the aircraft type, voltage, lighting voltage, and panel tilt in some cases). It is also helpful to have the mod status. The exchange transaction requires the return of the exact same part number and acceptable mod level and/or serial number. Any discrepancies should be addressed in advance.
Are overhauled instruments available outright?
Overhauled instruments are offered for exchange only, and are not available for outright sale. We strive to maintain availability of units in our exchange pool for all of our customers. Check availability of a new unit from us, or purchase a core from a reputable dealer that will guarantee that you receive a repairable unit.
What is the warranty on an overhauled or repaired unit?
Mid-Continent provides a one-year limited warranty on overhauled instruments (or 800 hours, whichever occurs first) and 90 days on repairs.
Is it less expensive to have a unit overhauled versus getting an exchange?
No. Mid-Continent does full tear down overhauls (see “What is an overhaul?“), which means that every unit receives basically the same treatment. Units can be evaluated and repaired as necessary in some cases (90 day warranty applies). Our exchange service is provided to our customers at no additional charge.
To which location should the core be returned?
Cores may be returned to either of our two locations:
Mid-Continent Instruments and Avionics
9400 E 34th Street N
Wichita, KS 67226
USA
Mid-Continent Instruments and Avionics
9722 Topanga Canyon Boulevard
Chatsworth, CA 91311
USA
How many days are allowed to return an exchange core?
Unreturned cores will be subject to billing after 30 days. The deadline may be extended if arrangements are made before the end of the 30-day period.
How are core deposits handled?
Mid-Continent does not typically bill up front for a core on an exchange transaction. A RMA is sent out with the exchange unit that should be returned with the core. Overseas shipments along with some domestic COD transactions may require a core deposit which will be quoted at the time of sale.
Are loaner units available?
Loaners or rental units are not available. Overhauled units are offered strictly on an exchange basis. Units that are ordered that are not needed may be returned subject to a restocking fee.