Warranties

We understand customer satisfaction is the cornerstone of our business. If you are dissatisfied for any reason, let us know. For assistance, contact a Customer Service representative at either of our two locations.

Repair Products

Repaired products that are outside of their original manufacturer’s warranty, whether originally manufactured by Mid-Continent Instruments and Avionics, True Blue Power, or another manufacturer that has authorized Mid-Continent Instruments and Avionics to conduct repairs, are warranted to be free from defects in material and workmanship for a period of 90 days, starting at the date of shipment.

Overhauled/Exchange Products

Overhauled products, whether an exchange unit or the customer’s core that has been overhauled, and whether manufactured by Mid-Continent Instruments and Avionics, True Blue Power, or another manufacturer that has authorized Mid-Continent Instruments and Avionics to conduct service work, are warranted to be free from defects in material and workmanship for a period of 12 months, starting at the date of shipment.

New Manufactured Products

Products are warranted to be free from defects in material and workmanship for the following periods, starting at date of shipment.

  • Mid-Continent Instruments and Avionics branded products: 12 months
  • True Blue Power branded products: 24 months

Exceptions to the above warranty terms are noted in the table below.

Products Warranty Terms Qualifications
TS835 Emergency Battery Power Supplies 60 months  
TA202 and TA360 USB Chargers Lifetime Non-commercial applications (part 121 & part 125), non-OEM manufacturers, and product registration within 45 days of purchase. Limited to TA202 and TA360.
Gyroscopic Instruments 12 months Gyro products have a maximum six (6) months shelf life. Gyro products held in storage should be functional tested every six (6) months to ensure proper performance when installed.

 

After repair or replacement, items under the original warranty retain the unused portion of the original limited warranty period. Aircraft manufacturers are granted a 6-month storage grace period.

For complete warranty details, contact Customer Service or review the Warranty section of the Terms and Conditions of Sale.